Cosmopix Privacy Policy
Updated Jan 12th 2025
COSMOPIX ('we,' 'our,' or 'the company') values the security and privacy of personal data from users who visit our website and play our games. To ensure transparency about the rules governing this relationship, we present our Privacy Policy ('this policy'), which applies to all interactions with the official COSMOPIX website, other company websites, and our games.
General Rules
Our privacy rules have been created in compliance with Brazilian legislation, specifically the General Data Protection Law – Law 13.709/2018. This Privacy Policy provides important information about Data Privacy, including your choices as a user regarding the collection, use, and disclosure of certain information, such as your personal data, by COSMOPIX.
- Corporate Information
COSMOPIX GAMES LIMITADA is registered as a limited liability company headquartered in União da Vitória, Paraná, at Rua Dom Pedro II, nº 616, Floor 02, Room 02, Centro neighborhood, ZIP Code: 84.600-295. The company is registered with the Paraná Board of Trade under CNPJ/MF 43.792.351/0001-95. - Controller Information
In accordance with applicable legislation, our Data Protection Officer (DPO) responsible for addressing any matters related to this policy is Andrei Lemisz Silverio dos Santos, who can be reached at andreilemisz@cosmopix.games. If you contact us for assistance, for your safety and that of COSMOPIX, we may need to verify your identity before processing your request. - Website
Our website collects only “name”, “surname” and “email” information from users who choose to voluntarily share this data. - Games
In our games, we may collect personal and non-personal information, such as: Personal Information – name, email, phone number, address, date of birth, mobile number, credit card details. Non-Personal Information – technical details about the mobile device, including IP address, device ID, username, user ID, game feature usage, game statistics, scores, and achievements.
Use of Information
- Website
On our website, the email provided by users will be used to send marketing emails, keeping them informed about company updates and games in development. The legal basis for email marketing is the user's consent, given when they choose to provide their email on our website.
- Games
The collection of data within our games aims to offer the best user experience and deliver ads tailored to the player's profile, based on the type of information collected. It is also essential for our payment and advertising systems, as well as for saving user progress and offering technical support when needed.
- Disclosure of Information
We do not share your information with third parties, except for the platform owners where our games are hosted. To learn about their Privacy Policies, please refer to their respective websites.
- Information and Rights
You can request confirmation from our Data Protection Officer at any time to verify the existence of your data in our database. You may also request the modification or deletion of your information. Additionally, the law grants other rights, such as data anonymization, withdrawal of consent, or being informed if the company has shared your data with other public or private entities. On the other hand, COSMOPIX may deny requests that are unreasonable or not required by law, such as those that are excessively impractical, demand disproportionate technical effort, or could expose us to operational risks. The company may retain information as required or permitted by applicable laws and regulations, including to honor your choices, maintain records, or fulfill the purposes described in this Privacy Policy. COSMOPIX takes reasonable measures to securely destroy or anonymize personal information when it is no longer needed.
Security
We take your privacy seriously and implement all reasonable measures and precautions to protect your personal data. We work diligently to safeguard it against unauthorized access, accidental or unlawful alterations, disclosures, or destruction. Our systems have multiple layers of security in place. However, we emphasize that transmitting information over the internet involves various parties and potential risks, including those originating from your own computer. As such, we cannot guarantee the absolute security of all data you transmit online—only the information under our control. Additionally, you are responsible for keeping your password confidential when accessing our systems and services. This measure helps prevent unauthorized access to your account. We will never request your password via email, SMS, or any other contact method outside the login form on our website and/or applications.
Data of Children Under 18
Our website and games are not intended for individuals under 18 years old, and we do not knowingly collect personal information from children below this age. If we discover that we have received or collected personal information from a child without parental verification or consent, we will delete the information. If you are a parent or guardian and believe that your child has accessed or used our services and provided personally identifiable information, please contact us.
Policy Changes
This Privacy Policy may be updated to enhance transparency or include relevant information about the handling of users' personal data on our websites. If such changes occur and we have your contact information, you will receive an email detailing the updates made to the policy.